Terms & Conditions

Introduction

Welcome to ok888, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of the ok888 website, mobile interface, games, betting markets, and all related services. By registering an account or accessing any part of the platform, you acknowledge that you have read, understood, and agreed to be bound by these terms in their entirety.

ok888 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. Users will be notified of material changes via the platform or registered email. Continued use of ok888 following any changes constitutes acceptance of the revised terms. It is your responsibility to review these terms periodically.

These terms are written in English and apply to all players accessing ok888 from Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. If you do not agree with any part of these terms, you must immediately stop using the platform.

Eligibility and Age Verification

Access to ok888 is strictly limited to individuals who meet all of the following eligibility criteria. It is your sole responsibility to ensure that your participation is lawful under the laws applicable to you.

• You must be at least 21 years of age. Players under 21 are strictly prohibited from registering or using ok888.
• You must be a legal resident or visitor with lawful internet access in Bangladesh.
• You must not be a current or former employee, affiliate, or associate of ok888 or any of its partner companies.
• You must not be acting on behalf of any third party or attempting to exploit promotional offers for commercial gain.

Account Registration and Security

To access all features of ok888, you must register a personal account. Registration requires accurate and up-to-date personal information. Each user may hold only one active account. Duplicate accounts will be closed immediately and any associated balances may be forfeited.

Your Account Obligations

• Keep your login credentials strictly confidential. ok888 will never ask for your password via email, SMS, or phone.
• Notify ok888 support immediately if you suspect unauthorised access to your account.
• You are fully responsible for all activity conducted under your account, whether authorised by you or not, until you formally notify ok888 of any breach.

ok888 may request identity documents (such as a national ID card, passport, or utility bill) as part of its KYC process. Failure to provide satisfactory documentation within the requested timeframe may result in account suspension and withholding of pending withdrawals.

Deposits and Withdrawals

ok888 supports a range of BDT payment methods tailored to Bangladeshi players. All transactions are processed in Bangladeshi Taka (BDT) unless otherwise stated. Currency conversion fees, if any, are the sole responsibility of the player.

Accepted Deposit Methods

• Mobile banking: bKash, Nagad, Rocket, and Upay are all accepted for instant deposits.
• Bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank are supported.
• Minimum deposit is ৳200. Maximum single-transaction deposit limits may apply based on the selected payment channel.
• All deposits must originate from an account held in your own name. Third-party deposits are not permitted and will be refunded or forfeited.

Withdrawal Policy

• Withdrawals are processed to the same payment method used for the most recent deposit where operationally feasible.
• Minimum withdrawal amount is ৳500. Processing times are typically within 24 hours for verified accounts.
• ok888 reserves the right to request supporting documentation before processing any withdrawal. This is a standard anti-fraud and KYC measure.

Bonuses and Promotions

ok888 offers a variety of bonuses including welcome bonuses, reload bonuses, free spins, and seasonal promotions tied to events such as Eid, Pohela Boishakh, the BPL cricket season, and IPL. All bonuses are subject to the following general conditions:

• Each bonus offer has a specified wagering requirement (rollover) that must be completed before any bonus-derived winnings may be withdrawn.
• Bonuses may only be used on eligible games as specified in the individual promotion terms. Certain live tables or high-RTP slots may be excluded.
• ok888 reserves the right to withdraw or modify any bonus offer at any time without prior notice if abuse or technical error is detected.
• One welcome bonus per player, household, IP address, or shared device. Systematic bonus abuse will result in account suspension.

For full details on each active promotion, including exact wagering requirements, expiry dates, and eligible games, please refer to the specific promotion page or contact support at [email protected].

Responsible Gaming

ok888 is committed to promoting safe and responsible gaming practices. We encourage all players to treat betting and casino gaming as entertainment, not as a source of income. The following tools are available to all registered players:

• Deposit limits: Set daily, weekly, or monthly caps on how much you can fund your account.
• Time-out and self-exclusion: Temporarily or permanently suspend your account if you need a break from gaming.
• Reality checks: Opt into session-time reminders that alert you how long you have been playing.

If you believe your gambling habits are becoming harmful, please contact our support team at [email protected] or visit our dedicated Responsible Gaming page for guidance and resources.

Prohibited Activities

The following activities are strictly prohibited on the ok888 platform and may result in immediate account termination, forfeiture of all balances, and reporting to relevant authorities:

• Money laundering or using the platform to facilitate any financial fraud or criminal activity.
• Using automated tools, bots, scripts, or software to gain an unfair advantage over other players or the platform.
• Exploiting software bugs, glitches, or errors in any game to obtain winnings that would not otherwise be achievable.
• Collusion with other players to manipulate game outcomes in live casino games or sports betting markets.
• Opening or operating more than one account, including using another person's account on your behalf.

Intellectual Property

All content published on the ok888 platform — including but not limited to logos, graphics, game interfaces, software, text, and design elements — is the exclusive intellectual property of ok888 or its licensed content providers. Unauthorised reproduction, distribution, or commercial use of any such content is strictly forbidden.

You are granted a limited, non-exclusive, non-transferable licence to access and use the ok888 platform solely for personal, non-commercial entertainment purposes in accordance with these Terms & Conditions.

Limitation of Liability

ok888 provides its platform on an "as is" and "as available" basis. While we strive to maintain continuous availability, we do not warrant that the platform will be uninterrupted, error-free, or free from technical faults at all times. ok888 shall not be held liable for any losses arising from platform downtime, network issues, or third-party service interruptions beyond our reasonable control.

To the maximum extent permitted by applicable law, ok888's total liability to any player for any claim arising out of or in connection with these Terms & Conditions shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

Amendments to These Terms

ok888 reserves the right to amend, update, or replace these Terms & Conditions at any time. Such changes take effect immediately upon publication on the platform. Where a change is material, ok888 will endeavour to provide reasonable advance notice via the platform or registered email.

By continuing to use ok888 after any amendment, you confirm acceptance of the revised Terms & Conditions. If youdo not agree with the revised terms, you must cease using the platform immediately and contact support to close your account.

Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with applicable laws. Any dispute arising out of or in connection with your use of ok888 should first be directed to our support team at [email protected] for informal resolution. ok888 is committed to resolving player complaints promptly and fairly. If a satisfactory resolution cannot be reached through direct communication, you may seek further recourse through any appropriate legal channels available to you as a player based in Bangladesh.

Contact Us

If you have any questions about these Terms & Conditions, need clarification on any clause, or wish to raise a formal complaint, our support team is available around the clock, seven days a week, including during Eid, Durga Puja, and other Bangladeshi public holidays.

Email: [email protected]